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Blog

Latest update

16th Sep 2020

Most orders are going on a next working day delivery, but for the time being be prepared for worse case of 2 to 3 days.Our shop is now open Monday to Friday 9 till 12 and 1 till 4...

We're getting back to normal

10th Aug 2020

With the help of new staff we are finally beginning to get back on top of orders, in turn this will help us be able to get all lines back on and reply to outstanding messages. Our estimated delivery time on orders is down to 2 to 3 days, we hope to be back to next working day delivery on most orders by the end of the week....

Update on Thetford Toilets and delayed deliveries

29th Jul 2020

We have been inundated with orders for Thetford Porta Potti’s within the last month and we are endeavouring to get on top of it. We appreciate your patience during this time. On the 28/07/2020 we received a stock delivery from Thetford and our team has been working hard to dispatch the backlog of orders. The delivery was missing some key products and Thetford now have assured us we will have them in stock on the below dates: Thetford Porta...
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New staff being taken on to help with demand

12th Jul 2020

We have been taking on new staff to help cope with demand and we’re beginning to catch up with delayed orders. We should have our next working day delivery service back in place very soon.We’re aiming to have more phone lines available and live chat is now "live" again during our open hours.Our shop will be opening soon with restrictions. We ask that you keep your visit as short as possible.Numbers of customers will be restricted in at any one t...
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Phones lines are back but with a limited service for now

6th Jun 2020

We’ve put three phone lines back live again; they will be available from 10 until 12 o’clock and then 1 to 3 o’clock. These lines are for customers who are chasing up refunds, deliveries and warranty issues. These customers are our priority, staff manning these phones will not be available for technical enquiries nor will they be available to take orders over the phone. We ask customers with other enquiries to be patient, we are aiming to get bac...
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