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Blog

Lockdown, we’re still open for business but with reduced staff

7th Jan 2021

With the new lockdown coming into place we are changing our operations to keep staff safe.There will be disruption but this time of year is usually quiet and so it might not be as bad as if it were April onwards for example.We have a staff rotation system in placeHalf the staff will be in for one week then replaced by the other half the following week and so on. This means our normal next working day delivery service will not apply and orders now...
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Latest update

16th Sep 2020

Most orders are going on a next working day delivery, but for the time being be prepared for worse case of 2 to 3 days.Our shop is now open Monday to Friday 9 till 12 and 1 till 4...

We're getting back to normal

10th Aug 2020

With the help of new staff we are finally beginning to get back on top of orders, in turn this will help us be able to get all lines back on and reply to outstanding messages. Our estimated delivery time on orders is down to 2 to 3 days, we hope to be back to next working day delivery on most orders by the end of the week....

Update on Thetford Toilets and delayed deliveries

29th Jul 2020

We have been inundated with orders for Thetford Porta Potti’s within the last month and we are endeavouring to get on top of it. We appreciate your patience during this time. On the 28/07/2020 we received a stock delivery from Thetford and our team has been working hard to dispatch the backlog of orders. The delivery was missing some key products and Thetford now have assured us we will have them in stock on the below dates: Thetford Porta...
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New staff being taken on to help with demand

12th Jul 2020

We have been taking on new staff to help cope with demand and we’re beginning to catch up with delayed orders. We should have our next working day delivery service back in place very soon.We’re aiming to have more phone lines available and live chat is now "live" again during our open hours.Our shop will be opening soon with restrictions. We ask that you keep your visit as short as possible.Numbers of customers will be restricted in at any one t...
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